Apartment Reviews: Houston, Texas
The Augusta Apartments
“Amazing place to live! It is like living in a 5 star resort.
The amenities are unbelievable. The residents are really looked after by the management, leasing staff and the maintenance team. We looked at several places before moving in and we are thrilled that we chose The Augusta. There are workout classes onsite. There are social events on site. There are services brought in at no charge to the residents. The landscaping is kept clean and beautiful. This is a very classy and friendly place to live and it is in an excellent location.“
“The location of this apartments are amazing,
just a few steps close to Westheimer rd. and the other side the calm of the normal streets of Houston, I love this apartment because the interior are really big, and the lights make a really cozy environment, elevator, pool, gym, leasing office, visitor’s parking spot and a beautiful location make this apartments one of the best in the area.”
“I have lived at many apartment complexes and I have to say this is by far one of the nicest ones to live in.
The apartments have a beautiful loft style, with very high ceilings. We have a gated community, mail room is accessible, beautiful pool area, state of the art gym with a personal trainer 3 times per week. What else could you ask for?
I work night shift and sleep during the day so I was looking for a place where I could sleep without hearing my neighbors, I would say this is an overall quiet environment, I don’t have any problem sleeping during the day.
As far as maintenance goes, I had a bulb go out, I reported it to the staff in the leasing office and it was changed the very next day. I also had my freezer act up on a sunday.. YES Sunday, I called the service number and they had a new fridge in my apartment within 3 hrs. They made sure to switch the contents from one to the other and it even looked the same.. They have always been courteous and respectful they have an amazing team at the leasing office that always seem to find the way not only to help with resident issues but who actually care about their residents.
I am just a happy resident.“
I have lived here at the Augusta since 2011; I am on my second lease, and I have had a great experience here.
I am a professional with a private practice in the West U area of Houston, and the 15 minute commute (off peak-hours) is terrific. The apartments here are beautiful inside: it is hard not to love the high ceilings, hardwood floors, granite surfaces, and loft stylings. I am fortunate to live on the 4th floor facing southwest, so have a nice view at night. The open breezeways and painted concrete walkways along with the spectacular pool give the place a resort-style feel. I do wish the pool was heated to allow for winter-time use, and a hot tub would not be a bad addition either. What I like most here, hands-down, are the folks on the Augusta team. Jennifer and Rachel in the front office are incredible; they are unfailingly sweet and highly attentive; any small issues that I have needed assistance with over the course of my stay they have met enthusiastically and quickly. On top of that they are just genuinely nice people. When the office was overloaded with packages at one point, making receiving additional ones difficult, Rachel even offered to bring a package I was expecting and worried about missing up to my unit and to leave it inside for me. Outstanding service. The maintenance staff has been excellent; there have been 2-3 times during my stay when I have called in for assistance, both times AC-related I believe, and the issue had been taken care of by the time I arrived home from work that evening. There have been a few noisy neighbors from time to time, but I have never lived at a property where that has not, at some point, the case. Beyond that I have nothing but positives to lay down for this place; I am very much enjoying my time here. One other note…I have never posted on one of these boards before, and it was humorous reading some of the screamingly negative posts that are clearly hyperbolic and clumsy hatchet jobs by a bitter person or couple of people with an excess of time on their hands – their descriptions of the Augusta are unrecognizable as the property on which I have lived now for 3 years. As with all things, consider the source. You don’t have to look much past the childish tantrum-like feel (and child-like grammar and sentence construction) to know you probably should not put much weight in those “reviews”, especially from people crouching behind “anonymous.” Take it from a second-term resident here and respected community professional: if you are looking for a warm, attractive resort-style mid-rise home with great service, you will really enjoy this place.